( ENSPIRE She Did That ) DiscoverU Health Uses Healthcare Strategy & Sustainable Business Growth
Pamgrace Gachenge is the Founder and CEO of DiscoverU Health, a concierge health-tech company that transforms how individuals and business organizations experience care. With 15 years of experience in healthcare administration, operations, and human resources, Gachenge blends strategy, compassion, and innovation. She is a licensed health and life insurance broker who has reimagined healthcare delivery. Gachenge aims to empower individuals to take control of their health, providing a personalized, preventive, and accessible approach to healthcare. In addition to helping individuals, she assists employers in creating benefit models that promote well-being, productivity, and long-term success. Gachenge partners with businesses to design workforce strategies.
Gachenge shares her journey into healthcare and how DiscoverU Health was created. In addition, she describes how DiscoverU Health reshapes the patient experience and how tech-enabled care is used. She explains the strategies that work best for businesses and individuals. Furthermore, Gachenge delves into the additional services DiscoverU Health offers beyond healthcare. Lastly, she explains the importance of personalized health management and what the future holds for businesses as they innovate healthcare in the workplace.
Share your journey into healthcare and the creation of DiscoverU Health, how it impacted businesses, and the strategies that led to sustainable growth.
My healthcare journey began long before DiscoverU Health. I grew up watching my mother, a nurse, care for seniors and families with a level of compassion that shaped my understanding of what true care looks like. Within my own family, I also saw the impact of preventable health conditions such as obesity, high blood pressure, rheumatoid arthritis, COPD, diabetes, and HIV and AIDS. I lost several dear family members as a result. Those losses shaped my dedication to advocacy, prevention, and improving how people experience healthcare.
Nearly six in ten adults in the United States live with at least one chronic condition. Many of these conditions can be prevented or better managed with early support, education, and accessible care. That reality inspired me to build DiscoverU Health — a model rooted in humanity, prevention, and personalized care.
I bring a background in HR, healthcare management, and entrepreneurship, which gives me a unique understanding of workplace needs, employee well-being, and how businesses operate. In many communities, businesses are the primary gateway to healthcare, yet many small and mid-sized employers feel priced out of offering meaningful benefits. Others simply want to provide better support and greater value to their teams. DiscoverU Health exists to meet both needs.
Businesses seek us out because we take the time to understand them. We listen to their workforce challenges, cultural goals, financial barriers, and long-term vision. From there, we design preventive, accessible solutions that support their teams and strengthen their business. Whether a company has been overlooked in the healthcare marketplace or is looking to elevate the support they provide, we create a customized, strategic approach that prioritizes people.
Our growth has been driven by listening deeply, prioritizing prevention and personalization, and helping companies use healthcare as a strategic advantage. When people feel well, supported, and valued, it transforms their lives and strengthens the organizations they work for.
How does DiscoverU Health reshape the patient experience, and what tech-enabled care do you use?
We reshape the patient experience by making care personal, accessible, and centered on what matters most to each individual. Members can choose virtual visits, home-based wellness checks, or in-person support. Every care plan is tailored to the individual because no two people have the same lifestyle, goals, or challenges.
We focus on understanding each person’s “why” and creating a health plan that feels realistic, meaningful, and easy to integrate into daily life. People feel safe, seen, and supported.
Technology enhances that experience by creating ease and continuity. We use virtual visits, remote health monitoring, secure messaging, real-time access to labs and imaging, and a digital member platform for streamlined communication and follow-up. Our technology allows for real-time support, while our team ensures the experience feels warm and human.
How do you determine the strategies that work best for businesses and individuals through compassion and innovation?
People want autonomy, agency, and a healthcare experience they can trust. Our approach begins with listening — truly understanding what a business or individual is trying to solve. For individuals, this may be convenience, accessibility, or overcoming long-standing barriers. For businesses, it may be retention challenges, rising costs, burnout, or gaps in their current healthcare offerings.
Through compassion, we uncover what matters most and what stands in the way. Through innovation, we build forward-thinking solutions that are both practical and strategic.
For individuals, this may mean personalized care plans, preventive coaching, or chronic condition support. For businesses, it may include workforce planning, employee wellness programs, or concierge-based healthcare designed to enhance culture and productivity. Businesses and individuals may have different needs, but both want care that is consistent, reliable, and truly supportive.
Can you share any additional services DiscoverU Health offers beyond business healthcare?
DiscoverU Health is a multi-generational practice that supports individuals, families, and seniors. Beyond our business healthcare partnerships, we offer concierge primary care, women’s health, mental health therapy and psychiatry, chronic care management, home-based senior care, caregiver support, preventive health programs, and lifestyle and nutrition coaching.
We also offer integrative and innovative health pathways, including food-as-medicine guidance, plant-based and botanical medicine options, precision medicine through genomics, hormone evaluations, and advanced laboratory testing. These services allow members to design a health experience that feels aligned with their preferences and goals.
For those navigating insurance, we provide support with commercial plans and Medicare Advantage. We serve as a comprehensive health and wellness hub and remain deeply connected to the Maryland and broader DMV communities.
In your own words, explain the importance of personalized health management and what the future holds for businesses that embrace healthcare innovation in the workplace.
Personalized health management is essential because every person has a unique story, lifestyle, and set of challenges. When care is tailored to an individual’s real needs, it becomes something they can engage with consistently. Personalized care helps people find stability, clarity, and balance, improving their overall well-being and how they show up in their everyday lives.
For businesses, healthcare innovation must be treated as a core investment and built directly into their business strategy. The business climate is changing rapidly, and organizations cannot ignore wellness. Healthcare has been central in recent government debates, the Affordable Care Act continues to evolve, and many carriers are projecting significant premium increases in the coming years. We are also in a post-COVID era where employee expectations, workplace culture, and health risks look very different from what they did before. Healthcare is no longer optional — it is a requirement.
Employers remain the primary gateway to healthcare for most people. Suppose businesses are not actively planning for the true cost of health and do not intentionally integrate it into their annual budgets and long-term goals. In that case, they are not positioning themselves for success. Failing to invest will lead to gaps that affect culture, retention, productivity, and profitability.
As companies plan for the next one, five, ten, or twenty years, healthcare must be part of the growth blueprint. Businesses that invest in the health of their people and build strong wellness infrastructures will be more resilient, more competitive, and significantly more profitable. Those who invest well will succeed. We are here to help employers make that shift with clarity, strategy, and intention.
Gachenge is bridging the gap between healthcare strategy and sustainable business growth. Her leadership is a guiding force for organizations, startups, and multi-million-dollar enterprises. A few of her academic accomplishments include a Master of Science in Healthcare Management from American University and a Bachelor of Science in Human Resource Management from the University of Maryland. DiscoverU Health offers a unique experience that focuses on the individual and the business, and how one cannot function without the other. For more information, visit https://discoveruhealth.net/. View Pamgrace Gachenge’s Instagram for more details and updates regarding DiscoverU Health.
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